IT Co-Managed Services
Comprehensive, tailored managed IT support packages that replace multiple in-house IT roles and contain no variable costs
Terminal B shares your goal of having high-performance technology that runs unnoticed in the background. We understand the frustration of investing in IT only to have it create bottlenecks and pain points. And we understand deadlines – IT has to be able to keep up with the demands of your schedules, and it has to stay up and running regardless of workload, time of day, or location.
Since 2004, our strategy has been to learn our clients’ challenges and goals, dive deep into their infrastructure, then create and maintain a cohesive IT ecosystem that doesn’t distract from their business objectives. If you are searching for a partner to boost your productivity while ensuring you conform to the standards and mandates of your industry, contact us today. Our 24/7 managed IT support packages are all-inclusive, flat fee, and specifically tailored to your processes, vertical, and industry.
Benefits of Partnering with Terminal B
Why Texas Business Leaders Choose Terminal B
For each of your specific business goals, we apply our IT expertise to ensure your technology meets your demands.
You can expect a compliant, proactively secured IT services ecosystem, configured and monitored by specialists who understand the demands of your industry and work to keep your costs contained and productivity high.
IT Co-Managed Services FAQ
What Are IT Co-Managed Services?
IT Co-Managed Services is a strategic partnership between your internal IT team and the experts at Terminal B.
Our co-management model allows your company to maintain complete control of the day-to-day activities of your IT department while leveraging our expertise in areas such as Azure Cloud Infrastructure, Cybersecurity, and Microsoft 365. We become an extension of your IT team, giving your company the depth and breadth of expertise that would be cost-prohibitive to develop internally.
How Does the Co-Managed IT Model Differ From Fully Managed IT Services?
Fully Managed IT Services means that Terminal B manages every aspect of your IT Infrastructure, from “A” to “Z”. Our co-managed IT Services supplement your in-house IT department instead of replacing it. Your internal IT department retains complete ownership and control of your critical systems and strategy decisions. Terminal B provides:
- Expertise in specific areas like Azure Virtual Desktop
- 24/7 monitoring and its support
- Advanced cyber security threat detection and response
- Strategic IT consulting for long-term planning
- Relief from routine maintenance tasks
Our co-management model is ideal for mid-market healthcare, pharmaceutical, hi-tech, and commercial construction companies in Texas who have outgrown basic IT needs, but are not yet ready to employ an entire department of specialists.
Will My Internal IT Staff Become Redundant?
Our goal is to make your IT staff more productive, not to replace them. Our IT Co-Management Services allow your internal IT staff to focus on strategic initiatives that drive business value by freeing them from time-consuming routine tasks such as patching, monitoring, and help desk tickets.
In addition, our IT Co-Management Services include mentoring, access to enterprise-grade tools, and escalation support to elevate your entire IT Operation. Many of our Austin and San Antonio Clients tell us that their in-house IT staff became much happier and more productive after partnering with us, because they were finally able to work on those high-impact projects that had been put off for so long.
How Quickly Can I Expect Terminal B to Respond to Critical Issues?
We provide 24/7/365 support across all Texas locations. The difference between minor disruption and catastrophic data loss can often depend on the speed of response when critical systems fail or security incidents occur. Typically, we respond to priority alerts within minutes and coordinate seamlessly with your IT team to resolve issues efficiently.
Which Industries Does Terminal B Specialize in Serving?
We have built deep expertise supporting regulated and technology-dependent industries throughout Texas. Our client base includes healthcare organizations navigating HIPAA compliance, pharmaceutical companies managing complex data requirements, hi-tech firms scaling rapidly in competitive markets, and commercial construction companies coordinating distributed teams.
Each industry presents unique challenges around compliance, security, and operational efficiency. We understand these nuances and configure our IT Co-Managed Services accordingly to ensure that your technology infrastructure meets both current needs and evolving regulatory standards.
Ready to Improve Your IT Infrastructure?
Schedule your free discovery session today to see how Terminal B can help your Texas business grow.