Upgrade Your Business With Managed IT Services in Austin, TX
Terminal B can save businesses considerable time and money with managed IT services in Austin, Texas. Maintaining IT infrastructure requires substantial investment – advanced tools, software, security platforms, and skilled staff. It also demands constant employee time spent monitoring systems, providing support, and handling IT issues.
Outsourcing your IT to a reliable managed services provider eliminates these costs. Rather than hiring, training, and managing IT staff in-house, you pay an affordable monthly fee. This is far less costly than building comparable in-house IT capabilities and personnel.
Smart Resource Allocation
Our expert team at Terminal B handles tech for you. This gives your business much greater efficiency and visibility into IT costs month-to-month.
With us handling your routine IT support and maintenance, your employees can devote their time to critical business functions rather than IT administration. Your overall productivity will see a boost.
Employee satisfaction also improves when your team doesn’t have to spend its time troubleshooting IT problems. By saving money while maximizing output, our excellent range of affordable services for managed IT in Austin promotes more intelligent resource allocation.
Why Austin Businesses Choose Managed IT Services
There are many compelling reasons why forward-thinking companies should embrace managed IT in Austin:
- Complex IT environments benefit from specialized managed support
- Fierce competition in the Austin business landscape makes operational efficiency vital
- Streamlined IT through managed services gives companies an advantage
- Outsourcing IT allows local Austin companies to punch above their weight
- Tech-savvy employees expect seamless systems and the latest collaboration tools
- Robust IT infrastructure attracts top talent
With regional economic growth projected to increase over the next decade, there has never been a better time for Austin businesses to optimize their IT capabilities.
For organizations wanting to reduce headaches, minimize costs, strengthen cybersecurity, and focus on core objectives, Terminal B’s managed IT services in San Antonio and Austin, Texas, are the ideal solution.
Managed IT for Better Business
Adopting managed IT services is smart business. For all kinds of organizations and businesses across Austin, managing IT in-house demands substantial resources that could be better allocated elsewhere.
Our affordable managed IT services offer an array of advantages that are simply not feasible for most companies to match internally. These include 24/7 monitoring and support, security expertise, on-demand scalability, and guidance for all things information technology.
With Terminal B as your managed IT services provider, your Austin business can stop worrying about IT and dedicate its time, money, and personnel to growing the organization.
Now is the perfect time to benefit from everything managed IT services in Austin, TX, have to offer:
Best-In-Class Services
For over 20 years, we have been ensuring the network stability, cybersecurity, and reliable reporting that high-liability, project-based operations require. You can expect a compliant, proactively secured IT services ecosystem, configured and monitored by specialists who understand the demands of your industry and work to keep your costs contained and productivity high.
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How Terminal B Can Help Grow Your Austin Business
Proactive IT Management
Unexpected IT issues can bring business operations to a standstill. We prevent IT issues before they disrupt your business.
24/7 IT Support
Operations-critical IT problems require immediate attention. We provide expert IT assistance anytime you need it.
Tailored IT Solutions
No two businesses face the same IT challenges. We create custom IT strategies for your specific business needs.
Advanced Security Measures
Your business faces growing cybersecurity threats. We help protect your business with compliance-focused IT security.
Reliable IT Ecosystem
You need to focus on growing your business without IT disruptions. Our solutions ensure stability, security, and efficiency.
Expert Industry Knowledge
Industry regulations govern business IT. We understand the demands of your industry and can tailor IT solutions accordingly.
Cost-Effective IT Support
We recognize the need to meet your business IT needs within budget. Maximize your IT investment with affordable, high-quality service.
Why Choose Terminal B for Your Managed IT Services?
At Terminal B, we specialize in delivering top-tier managed IT services tailored to Texas businesses across different industries. For over two decades, we’ve helped organizations like yours achieve seamless IT operations with enterprise-level IT solutions at an affordable price.
What our clients are saying...
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FAQ
What and who is Terminal B®?
Terminal B: Your Strategic IT Partner
Terminal B is the leading IT solutions provider in Central Texas, delivering On-Demand, Managed, and Cloud Services since 2004. Headquartered in Austin, TX, we serve subscribers worldwide with a singular mission: simplifying IT to empower business growth.
Our expertise lies in cloud-driven solutions that transform technology into a competitive advantage for modern workplaces. As a Managed Service Provider (MSP), we specialize in:
- Managed IT Solutions
- Cybersecurity and Compliance Support
- Cloud Services
Terminal B is also a Microsoft Direct Cloud Solutions Provider (CSP), ensuring best-in-class integration and support for Microsoft technologies.
What sets us apart?
- Privately and locally owned, no private equity
- Decades of small business experience
Microsoft Direct Cloud (365 & Azure) Service Provider
With Terminal B, you gain a trusted partner focused on delivering secure, scalable, and innovative IT solutions that drive business performance.
What industries does Terminal B® work with?
Terminal B: Trusted Across Critical Industries
From billion-dollar financial institutions to leading healthcare providers, Terminal B is the partner organizations trust to deliver technological solutions grounded in best practices from the most demanding sectors. Our clients operate under rigorous compliance frameworks, including NIST, ITAR, HITECH, GMP, and HIPAA, and rely on us to help them meet and exceed these standards.
We bring deep expertise to industries where precision and security are non-negotiable healthcare, life sciences, high tech, bioscience, financial services, construction, and venture capital. This breadth of experience ensures that every solution we deliver is informed by proven methodologies and tailored to your business needs.
Our technology experience runs deep, giving you confidence that your organization is supported by a partner who understands complexity and delivers results.
What is Microsoft 365?
Microsoft 365: Driving Secure, Intelligent Productivity for Modern Businesses
Microsoft 365 is more than a suite of familiar tools—it’s a strategic platform for digital transformation. By combining trusted applications like Word, Excel, PowerPoint, Outlook, and Teams with enterprise-grade services such as OneDrive and SharePoint, it empowers organizations to:
- Enable Secure Collaboration: Work confidently with built-in security and compliance features.
- Accelerate Decision-Making: Leverage real time communication and seamless file access across devices.
- Boost Efficiency with AI: Harness Copilot and other AI-driven capabilities to automate tasks and unlock insights.
- Adapt with Flexibility: Choose subscription plans that scale with your business needs.
With Microsoft 365, leaders can streamline operations, enhance workforce productivity, and support a hybrid work model—ensuring teams can work securely from anywhere.
What is Microsoft Azure?
Microsoft Azure: Driving Strategic Business Outcomes
Microsoft Azure is a comprehensive cloud platform designed to accelerate innovation and optimize operations. It delivers a broad suite of services—computing, storage, networking, AI, and analytics—enabling organizations to build, deploy, and manage applications seamlessly across on-premises, cloud, and edge environments.
A key capability within Azure is Azure Virtual Desktop (AVD), which provides secure, scalable access to Windows desktops and applications from any device. This empowers businesses to support flexible, remote work models without compromising security or performance.
Why Azure Matters for Business Leaders:
- Scalability: Rapidly adjust resources to meet changing business demands.
- Cost Efficiency: Pay only for what you use, optimizing IT spend.
- Enterprise-Grade Security: Built-in compliance and advanced threat protection.
- Global Reach: Operate confidently across regions with consistent performance.
Azure is not just a technology platform, it’s a strategic enabler for hybrid and modern IT strategies, helping organizations stay competitive, resilient, and future-ready.
What is Microsoft Direct CSP?
Terminal B: Your Strategic Microsoft Cloud Partner
Terminal B operates as a Microsoft Direct Cloud Solution Provider (CSP), a designation
reserved for partners with proven scale and technical excellence. Unlike Indirect CSPs,
which rely on large distributors for Microsoft 365 and Azure licensing and escalate support
through intermediaries, Direct CSPs work directly with Microsoft.
This direct relationship means:
- Faster, streamlined support without third-party delays.
- Direct access to Microsoft resources, ensuring priority handling for escalations.
- High standards of expertise and performance, as Direct CSPs are rigorously vetted based on sales volume and technical capability.
Partnering with Terminal B gives your organization a trusted advisor with direct Microsoft alignment, delivering agility, accountability, and confidence in your cloud strategy.
What are Managed Services?
IT Managed Services: A Strategic Approach to Technology Management
Instead of relying solely on an internal IT team, organizations can partner with a Managed Service Provider (MSP) to take a proactive, subscription-based approach to technology security and management.
MSPs assume responsibility for monitoring, maintaining, and optimizing IT infrastructure under a defined Service-Level Agreement (SLA). This model shifts away from the traditional “break/fix” approach and delivers continuous oversight, preventive maintenance, and improved reliability, helping businesses reduce risk, control costs, and focus on core priorities.
When should I consider Managed Services?
Organizations should evaluate managed services when facing these critical business
challenges:
- Persistent IT Downtime
Frequent outages or sluggish systems disrupt productivity and customer experience. Managed services deliver proactive monitoring and maintenance to ensure operational continuity. - Escalating, Unpredictable IT Costs Unexpected hardware failures, emergency fixes, and licensing fees strain budgets. Managed services convert unpredictable capital expenses into stable, forecastable operating costs.
- Limited Internal Expertise
Specialized skills in cybersecurity, cloud, and compliance are costly to maintain in-house. Managed service providers (MSPs) offer certified professionals and advanced tools without adding headcount. - Heightened Cybersecurity Threats Ransomware, phishing, and evolving risks demand enterprise-grade protection. MSPs provide continuous monitoring, threat mitigation, and compliance support.
- Need for Scalability and Flexibility
Growth, new locations, and hybrid work models require an adaptable IT infrastructure. Managed services deliver scalable solutions that evolve with your business. - Misaligned IT Strategy
When IT teams focus on firefighting instead of innovation, business goals suffer. MSPs free internal resources to drive strategic initiatives and digital transformation.
Bottom Line: If IT challenges are slowing productivity, costs are volatile, or security risks are mounting, managed services can transform IT from a reactive cost center into a proactive driver of business growth and resilience.
What is Skytivity® Secure Help Desk?
Terminal B’s Skytivity® Secure Help Desk is a managed subscription designed to maximize workforce productivity by removing the technological barriers that disrupt daily operations.
We provide 24/7/365 support via chat, phone, and email for both Windows and Mac environments. This service is an excellent co managed solution for organizations with senior internal IT leadership, as it offloads routine support tickets and allows your high-level resources to focus on strategic, high-value initiatives.
What are Skytivity® Sys Admin Services?
While our Secure Help Desk focuses on individual user support, Skytivity® Sys Admin Services focuses on the health and operation of your organization’s backend infrastructure.
This service is an ideal co-managed option for firms with junior or generalist IT staff; Terminal B handles the more complex system operations and maintenance, allowing your internal team to focus on day-to-day onsite requirements and employee satisfaction.
What is Skytivity® Managed Services?
Skytivity® Managed Services creates a comprehensive, outsourced IT department by combining the Secure Help Desk and Sys Admin Services into a single solution. This flat-fee, per-user subscription removes the operational burden of IT management entirely. It provides your organization with world-class security, 24/7 technical support, and proactive systems management, all with predictable, transparent costs.
Does Skytivity® Managed Services include security?
Yes. The standard subscription includes a robust cybersecurity foundation featuring Next-Gen Endpoint Detection & Response (EDR), automated patch management, Mobile Device Management (MDM), Multi-Factor Authentication (MFA), and continuous security awareness training with phishing simulations.
For organizations with advanced compliance or regulatory needs, we offer premium a la carte upgrades including Secure AI, including 24/7 SOC monitoring, Zero Trust Security, SIEM (Security Information and Event Management), Penetration Testing, and Microsoft Azure Virtual Desktops (AVD).
Why do clients prefer Terminal B's Skytivity® Managed Services?
Office Managers and CIOs throughout Texas choose Terminal B for reliable, scalable, and secure technology management that aligns with business goals. Clients appreciate our ability to deliver enterprise-grade expertise and proactive management while maintaining the strong personal touch and responsiveness of a dedicated partner.
How much do IT Managed Services cost?
Pricing varies based on factors such as employee count, number of locations, compliance requirements, and the complexity of your current infrastructure. However, for budgeting purposes, the following is a good starting point.
- Skytivity® Managed Services starts at $185 per employee/month.
- Skytivity® Secure Help Desk starts at $85 per employee/month.
Ready to Elevate Your Business Performance With Expert IT Solutions?
Transform your Texas business with Terminal B’s Austin Managed IT Services. We simplify IT complexities with secure, efficient cloud solutions.