Our IT Secure Help Desk will connect you with a human IT specialist in under 2 minutes
Simplify your IT operations with services from Terminal B® that boost efficiency, free up staff time, and give you peace of mind. Terminal B’s Secure Help Desk offers:
- Fast and secure Help Desk
Support within minutes, all manned by real technicians, not AI.
- Time Back to your Senior IT team
Let them focus on strategy, not daily tickets.
- Lower IT Costs
Affordable pricing ranging from $45 to $65 per-seat with 24×7 support options available.
- Industry Leading Cyber-Security Tools
Upgrade your cybersecurity with next-gen EDR, two-factor authentication, patch management, and phishing simulations.
Offload the daily IT chaos. Terminal B’s responsive Help Desk gives your team instant access to real, experienced techs—so you can stop firefighting and start focusing on strategy. Fast answers. Fewer headaches. Zero hand-holding required.
Fill out the form below to learn more about our FAST and SECURE IT Support.
An IT representative will reach out to you within 24 hours.
Fast Resolutions to Any IT Problem
Terminal B’s Skytivity Secure Help Desk is perfect for companies with 50-1,000+ employees and scales effortlessly with your growing business. With per seat pricing of just $45-$65, and 24/7 options available, our Secure Help Desk allows firms to significantly reduce costs while considerably increasing effectiveness of IT service delivery.
As a Central Texas company with international reach Terminal B experts are just a call away. Leave the tech headaches to us — your team’s time is better spent making an impact.
Benefit from our industry standard processes and peace of mind with:
Watch this video for quick insight on how we help our clients streamline their IT needs.
Engage with a US-based technician by phone or chat in less than two minutes
Technology offers conveniences and enhanced collaboration that we have come to rely on. However, when technology doesn’t work it’s an added burden that is frustrating and can have a major impact on productivity and job satisfaction. Terminal B’s Help Desk is designed to be convenient and get staff back to work quickly.
Engage with a US-based technician by phone or chat in less than 2 minutes.
Extensive infrastructure and service documentation driving a target of greater than 80% first-call resolution.
Analytics and insight on the type of issues, time to resolution, customer satisfaction, etc.
24x7x365 Help Desk available company-wide or for specific users/departments.
Help Desk Features
Multi-Channel Communication
Chat, phone, email and online
Advanced Routing Capabilities
Connects clients with technicians based on service level, interaction method and technician skill set
Seamless Integration
Integrated systems and monitoring end-to-end problem resolution
Fast Response Time
70% of calls answered within 60 seconds
