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10 Things You Didn’t Know Windows 365 Could Do For You

Most individuals and most companies purchase Windows 365 so they can use PowerPoint, Word, and Excel – but there are plenty of other hidden treasures within the software that you can make advantageous use of. In this article, we’ll discuss ten of these hidden gems that you might want to use, so you can really maximize your use of Windows 365.

Ten undiscovered gems in Windows 365

Most subscribers to Windows 365 are unaware that the following apps are contained within the software, ready to be used at any time:

Power Automate – Power Automate can automate repetitive tasks for you, and save you tons of time. It connects to other Microsoft 365 apps and creates workflows comprised of the actions you use most frequently. it also helps to remove or lessen the high volume of human error, because the processes are all automated.

Bookings – This can be a valuable app for scheduling meetings with contacts or with your team members. Any kind of appointments can be scheduled using this app, since it sends recipients a notification to choose a time and date which is suitable for their schedule.

Planner – Among all the planning apps on the market today, Planner stands out because it’s so intuitive and easy to use. You can manage entire projects by creating a team, a list of tasks that must be accomplished, and then assigning those tasks to team members.

Yammer – This app works like Facebook for the business environment. It’s basically an internal communication platform that has a Facebook kind of feed, which is very familiar for users. It can also be integrated with Teams, so that employees can drop in and out of conversations anytime.

SharePoint – This is in essence, an Intranet for your company, being a very popular way to share web pages, resources, and news in a big way. It’s totally customizable, meaning that you can add your own color scheme and company logo. It looks somewhat like Teams, but it doesn’t really have a project work focus or involve any kind of teamwork.

PowerApps – This is an outstanding app that has become a leader in the no-code revolution sweeping the business. Your employees will have all the tools they need to create apps, and this can remove the necessity of manual data entry, while also pushing out updates to team members’ smartphones. It’s a bit like Power Automate in that it generates workflows automatically, although it’s a far more complex app.

To-Do – Everyone loves to use a to-do list in order to keep track of outstanding tasks and obligations. This app allows you to create such lists, then track and prioritize your tasks for whatever area of your business you need them. You can tell at a glance what has already been accomplished, and what is yet to be done. This app works very well with many other Microsoft 365 apps for information-sharing and updating, and it’s available on mobile and desktop platforms.

Sway – This is very much like PowerPoint lite, allowing you to create newsletters, presentations, and all kinds of other documents efficiently and rapidly. One of the great things about this app is that you can extract content from online sources, then instantly produce a professional-looking result without having to invest tons of time in it.

Stream – Anyone who likes YouTube will love working with Stream, because it’s an internal video-sharing kind of app. Using this app, you can upload, share, and produce your own video content. You can also organize that content into different channels, share it with team members, and make use of the tremendous amount of storage it comes with.

Clarity – It’s always good to know how users are accessing and making use of your website. When you know what they’re clicking on and what they’re engaging with, you can modify your website so it’s more appealing to users. Clarity provides heat maps of pages and sections where users are spending a great deal of time. It’s also capable of replaying videos of what users are doing on your website.

Using extra features in Windows 365

Most people don’t know about many of the apps and features described above, because they’re focused on using the more traditional apps provided by the product. If you’d like to know more about the apps above, or about other lesser-known features included in the software, contact us at your convenience. We have experts on hand who will be happy to explain or provide a service that will educate you and your team members.

What You Should Expect From Your IT Helpdesk

There’s no question that an IT Helpdesk team must be ready and willing to provide the assistance necessary to resolve critical problems. Some of these may be serious enough to shut the business down, and downtime is anathema to any business owner. In the article below, we’ll discuss some of the qualities you should expect from an IT Helpdesk team when you’re looking for a provider. Any company that is unable to provide these services may best fit for your company.

Unlimited support

With any normal IT helpdesk, you should be able to get the support your need from your managed IT services provider. If an issue can’t be resolved remotely, and your plan includes it, you can expect that an engineer will be dispatched to the local site, where a more hands-on approach can be administered. Ideally, you want your support to have a ‘whatever it takes’ attitude toward problem resolution.

Flexible service level agreements (SLAs)

No business is the same and that holds true for IT helpdesk needs as well. Your IT services provider should offer a number of different service level agreements so that you can find the right level of service for your business’s needs.

Team approach

Having a team approach is probably the best way to handle a helpdesk, because it allows for members of the team to become very familiar with a particular client, so their support can be much more specific. It also allows for frequent interaction between the helpdesk team and your company personnel, so that trust and confidence can build up between them.

Solution for talent retention 

It is the nature of the beast in the IT world, that skilled professionals will move relatively often to find new jobs. You may already have encountered situations where some of your most valuable employees left the company or are at least seriously considering it. A managed IT services provider can be relied on to provide continuity of services in an uncertain economy. In addition, an MSP offers maturity and expertise not available on the ever-changing hamster wheel of staffing.

Experienced engineers

It is worthwhile to find out the level of expertise associated with any helpdesk at a company you are considering for managed IT services. Ideally, a good helpdesk should be comprised of individuals with many different skills, and it should include levels of proficiency that range from relative newcomer to very experienced veteran. This kind of diversity will provide faster resolution for issues, and more high-quality support from your IT helpdesk.

Contact Us

We understand that when you are seeking an IT services provider, it is essential to have a fully functional, smoothly operating IT helpdesk. That is why we have gone out of our way to establish the best functionality in the business, and it’s why we can offer clients the most efficient support possible. Contact us today to find out more about our hosted services, and about how our superior IT helpdesk functions.

FAQs About Cloud Asset Management

Cloud asset management has become the industry standard and for good reason. From protecting your data to providing access, utilizing the cloud to store your company’s data makes sense.

 However, some people still have questions about the safety and security of using the cloud. Here are answers to some frequently asked questions:

What is the cloud?

The cloud is a collection of remote servers that are used to store, manage, and process data. Cloud asset management refers to the process of managing these assets.

How does it work?

Cloud asset management works by storing an organization’s data, applications, and other digital assets in a remote location known as the “cloud.” Storing data this way provides organizations with increased security, scalability, and flexibility.

Why should I use it?

There are many reasons why you should consider using cloud asset management. One of the main benefits is that it can help you save money. It can also help you improve your company’s security and compliance posture.

What are the benefits?

Cloud asset management provides many benefits, including:

  • Cost savings: It can help you save money by reducing the need for on-premises hardware and software.
  • Improved security: It can help improve your company’s security posture by providing control over data access and by encrypting data.
  • Improved compliance: You can help improve your company’s compliance posture by providing a central repository for data and by auditing data access.

Is my data safe in the cloud?

Yes, your data is safe in the cloud. In fact, it’s more secure than keeping it on your premises. Cloud providers have strict security measures in place to protect your data. And, if you choose a reputable provider, they will have a team of security experts constantly monitoring the safety of your data.

What happens if my internet connection goes down?

If your internet connection goes down, your data will still be safe in the cloud. Cloud providers have multiple servers located around the world. So, even if one server is down, your data will still be accessible from another server.

How do I know who has access to my data?

When you store your data in the cloud, you have complete control over who has access to it. You can give different levels of access to different people and you can revoke access at any time.

What if I need to delete my data?

Deleting data from the cloud is just as easy as deleting it from your own computer. You can delete individual files or you can delete your entire account if you no longer need it.

What are the challenges?

Cloud asset management can present some challenges, including:

  • Security: Cloud asset management can provide improved security, but it is important to ensure that data is properly secured and users don’t compromise company security protocols.
  • Compliance: While cloud asset management can help improve compliance, you need to ensure that data is properly audited.
  • Management: It can be complex, and you should have the right tools and processes in place to manage data effectively.

Cloud asset management has become the industry standard for managing data and it is a powerful tool that can help you save money, improve security, and improve compliance. For more information, schedule a consultation with Terminal B.

What The Best IT Consulting Companies Know About Computer Mistakes

It’s probably not a surprise that the best IT consulting companies know all kinds of mistakes that computer users make. Here are 12 of the most common pitfalls in computer use and how you can avoid them.

  1. Not backing up files. This is one of the most common mistakes users make. Best IT consulting companies always ensure that their clients’ data is properly backed up. Backing up files to an external drive or the cloud is important, but it’s not enough. Best IT consulting companies also recommend backing up your email and social media accounts.
  2. Not using a password manager.  IT consulting companies know that using a password manager is one of the best ways to keep your accounts secure. A password manager can help you create strong passwords and store them securely. It also frees you from keeping track of an untold number or passwords — or using the same password everywhere you need to login.
  3. Using the same login. Speaking of which, using the same password everywhere you need to login in is an invitation for a hacking disaster. Best IT consulting companies know that you should never use the same password at work, home and on your personal accounts.
  4. Failing to update software. Software updates usually include security patches that can help protect you from hackers. 
  5. Having too many windows and tabs open at once. Not only can having too many windows and tabs open can lead to a lot of unnecessary distractions and make it difficult to find the information you’re looking for, but it will also slow down your computer’s performance.
  6. Trusting a phone call from Microsoft or Apple. Scammers often pose as representatives from Microsoft or Apple to gain access to your computer or steal your personal information. If you get a call from someone claiming to be from either of these companies, hang up.
  7. Not being suspicious of free software.  While there are many legitimate free programs available, some free software is actually malware in disguise. Be careful when downloading any free software and only download it from trusted sources.
  8. Relying on antivirus software. Antivirus software is important, but it’s not a foolproof way to protect your computer from all threats.  The best IT consulting companies know that you should also practice safe browsing habits and be careful when opening email attachments.
  9. Relying on free Wi-Fi. Free Wi-Fi networks are often unsecured and can be easy for hackers to access. The best IT consulting companies know that you should never use free Wi-Fi to login to your accounts or enter sensitive information, such as credit card data.
  10. Falling for phishing scams. Phishing scams are emails or messages that appear to be from a trusted source, but are actually from hackers trying to steal your information.
  11. Opening an email attachment without checking the source.  The best IT consulting companies know that you should never open an email attachment without checking the source first. If you’re not expecting an attachment from the sender, it’s best to delete it.
  12. Not doing the first thing IT professionals always do. An array of issues can be resolved simply by turning your computer off and on. Anytime you call tech support, the first thing you will be advised to do is shut off your computer, wait a few minutes and turn it back on.

By following the advice of the best IT consulting companies, you can avoid making common mistakes that can lead to big problems down the road. Do your research and work with a trusted IT consultant to ensure that your computer use is as safe and efficient as possible.

Microsoft 365 Hacks That Will Save You Time

Microsoft 365 is a powerful service that can help you get more done. But just like anything else, getting the most out of it requires knowing how to use it properly. In this blog post, we will discuss Microsoft 365 hacks that will help you save time. Whether you are using Outlook, Word, Excel, or PowerPoint, these tips will make your workday easier.

Microsoft 365 hacks for Outlook

If you are like most people, you probably spend a lot of time in your inbox. To save time, make sure to use the search function to find old emails quickly. You can also create folders and subfolders to organize your messages. And if you want to get rid of an email forever, make sure to delete it from your Trash folder as well.

M365 hacks when you are using Word

Do you spend a lot of time formatting your documents? Word has several built-in features that can save you time. You can also use the “Styles” function to quickly format your text. The “Track Changes” function will help you keep track of edits made to a document — which is particularly useful when several people are making changes to the same document.

Working on the same Word document, at the same time, will help you get faster results and encourage collaboration. You may communicate, discuss, and comment with your co-authors right inside the document. Make this possible by saving it in OneDrive. Then click “Share” to email or text them the generated URL.

Excel hacks for Microsoft 365

Are you working with large data sets in Excel? To save time, make sure to use the filter function to quickly find the information you are looking for. You can also use the “Sort” function to organize your data. And if you need to make a graph or chart, Excel has built-in features that can save you time.

Reduce the time it takes to separate the first name and last name from a column. Make a new column next to your data, then add some information. Excel will offer you a flash fill and provide you with an overview of suggestions for the remaining cells. Simply hit enter to accept the recommendations.

M365 hacks when using PowerPoint

PowerPoint has become the go-to solution for creating presentations. To save time, make sure to use the “Slide Sorter” view to quickly find the slide you are looking for. You can also use the “Notes” function to add notes to your slides. And if you need to insert a video, PowerPoint has a number of built-in features that can save you time.

On the other hand, you don’t have to settle for just PowerPoint presentations any longer. You can share your work in an interesting way thanks to the option to convert slides to video. First, choose File > Export > Create a Video. Then adjust the video settings as desired. After that, simply click “Create Video” to finish off your presentation.

The benefits of this are twofold. You can save your presentation as a high-quality video. And, your audience can watch your presentation on their own time – whether they’re at their desk or on the go.

Want to get more out of Microsoft 365?

These are just a few of the many Microsoft 365 hacks that can save you time. To get the most out of Microsoft 365, make sure to explore all of the features and functions that are available. With a little bit of practice, you will be able to work smarter and faster!

Are you ready to get started with Microsoft 365? Contact Terminal B to learn how to maximize the possibilities of installing this software at your home or business.

Microsoft Teams continues to grow

Microsoft Teams is seeing dramatic growth. Since its launch in November 2016, it has been downloaded more than 32 million times and is now used by more than 500,000 organizations worldwide.

Like Zoom, Microsoft Teams saw a surge in growth when the pandemic shutdown forced companies to adapt and employees to work remotely.

Unlike Zoom, Microsoft Teams offers a range of other collaborative features that make it a go-to for businesses, organizations and, well, teams looking to combine their skills.

This chat-based workspace brings together people, conversations, and content—along with the tools that teams need—so they can easily collaborate to achieve more. It’s built on the strength of Office 365 and allows teams to be more productive by giving them a single and secure location to access all of their team’s files and tools.

MS Teams can be a phone service alternative

Microsoft Teams phone users can make and receive calls directly from the app using their desk phone, mobile phone, or PC. This feature makes it even easier to stay connected with your team while you’re on the go.

Users can also initiate calls during a 1:1 chat session by clicking on the video or audio call button at the top of the chat window.

This feature is increasing in popularity and shows no signs of slowing down — Microsoft recently announced that approximately 80 million people worldwide are using the service.

Microsoft Teams advantages over other services

One of the things that makes Teams so popular is its ease of use. It’s simple to set up and use, and it integrates with all of the other Microsoft Office 365 apps that businesses are already using.

Another advantage of Teams is that it’s built on the same platform as Skype for Business, so there’s a lot of existing infrastructure and support for it.

Teams is also included in Office 365, so businesses that are already using Office 365 can get started without any additional investment.

Microsoft Teams includes regular updates

Microsoft Teams is constantly evolving to meet the needs of its users. Here are some of the latest updates:

  • Announcements: You can now make announcements in Microsoft Teams to share important news with your team. Announcements appear in the activity feed so everyone can see them, and you can @mention specific team members to make sure they don’t miss anything.
  • Tabs: The new Tabs feature in Microsoft Teams makes it easy to add content from your favorite apps and services, so you can have everything you need in one place. Just click the + sign to add a tab, and select from over 150 popular apps like OneNote, SharePoint, Twitter, and more.
  • Connectors: Connectors are a great way to get your team’s attention in Microsoft Teams. You can use connectors to post messages or notifications from over 200 popular services, like GitHub, Twitter, Trello, and more.

Microsoft Teams for those outside of your organization

Microsoft Teams is also introducing a new feature called Guest access, which allows people outside of your organization to be added to teams and channels. This is great for working with clients, contractors, or partners who need access to specific resources or information.

To add a guest to your team, click on the team name in the left sidebar, and then click on the “Add guest” button. You can search for the person by their name or email address, and they will receive an invitation to join the team.

To learn more about how these features can benefit your “team,” contact Terminal B for a free consultation.

What your IT professional wishes you knew about Windows 365 setup

Windows 365 can change your computing life — if it’s set up correctly across all your devices. On the other hand, mistakes made during setup prevent you from optimizing all of the program’s features and will lead to ongoing frustration. Here is what your IT professional wishes you knew about Windows 365 setup.

When it comes to setting up your Windows 365 subscription, there are a few things you should keep in mind in order to get the most out of your investment.

Most people use Microsoft Office on a daily basis, whether for work or personal use. However, many people do not realize that there is more to Microsoft Office than just the basic Word, Excel, and PowerPoint applications. In fact, Microsoft Office 365 is a subscription service that provides users with access to a variety of different software programs and services. These include but are not limited to:

  • Exchange Online
  • SharePoint Online
  • Skype for Business Online
  • Office 365 ProPlus
  • Yammer

While some of these services are available for free, others require a subscription in order to be used. In addition, different subscription levels provide access to different features and services. For example, Office 365 ProPlus is the subscription that provides access to the full Microsoft Office suite of applications, while other subscriptions may only provide access to certain individual applications, such as Word or Excel.

First, you will need to decide which subscription level is right for you. As mentioned above, different subscription levels provide access to different features and services. If you are not sure which subscription would be best for you, it is always a good idea to speak with your IT professional or someone who is familiar with the Windows 365 subscription levels.

Once you have decided on the right subscription level, the next step is Windows 365 setup. The process is relatively easy and can be done by following a few simple steps.

How to set up Windows 365 on your desktop

If you have a Windows 365 subscription, you can install the Microsoft Office apps on multiple PCs, Macs, and other devices. You can also sign into certain apps to get additional features. For example, if you sign into OneDrive with your Microsoft account, you get 15 GB of free storage. To start using Office on another device, sign in with your Microsoft account to that device. Then, on the Start screen or launch screen, find and tap or click the Office app you want to use.

If you don’t already have a Microsoft account, you will need to create one. You can do this by going to the Microsoft website and following the instructions. Once you have created your account, you will then need to sign into your account on the device you want to use Office on.

After you have signed in, you will be asked to provide some basic information such as your name, country, and preferred language. After that, you will be asked to choose the apps you want to install. For most people, the basic Word, Excel, and PowerPoint apps will suffice. However, if you have a specific need for another app, such as OneNote or Outlook, you can choose to install that app as well.

After you have chosen the apps you want to install, the next step is to accept the terms and conditions. Then your apps will begin installing and you will be able to start using them right away.

How to set up Windows 365 on your mobile device or tablet

To get started using Office on your cellphone, you’ll need to find and download the Office app you want to use. You can either download the new Office app the contains Word, Excel or Powerpoint or, if you are only going to be using one app, you can download that app individually. Once you launch the app, on the first screen that appears, sign in with your Microsoft account. If you don’t have a Microsoft account, you can create one now. After you sign in, follow the instructions that appear on your screen to finish setting up Office.

The process for setting up Office on a tablet is similar to the process for setting up Office on a mobile device.

Take the time to set up Microsoft 365 accurately the first time

By following these simple steps, you can ensure that your Windows 365 setup is accurate from the start. Mistakes during setup are common, but by taking the time to understand the process, you can avoid frustration and make the most of your subscription.

That’s all there is to it! By following these simple steps, you can ensure that your Windows 365 experience is optimized from the start.

If you need help setting up or using Office on your devices, contact Terminal B for a smooth installation and transition.

The pros and cons of remote work in law firms

Remote work has been enabled by faster internet connections and more accessible mobile devices, and businesses are keen to jump on the trend of incorporating it into their workflows. In particular, despite the heavy compliance rules and the confidential data they handle, law firms are slowly embracing the culture of working off-site. They are trying different iterations of remote work policies and practices, with the most extreme case being the virtual firm, a setup where the company has no physical office and all lawyers and staff work remotely.

But just because remote work is effective for one establishment doesn’t mean it will also be effective for you. Should you adopt work remote work policies? Here are some of the most salient points for and against the argument to help you decide.

Pros

  • Flexibility

Flexibility is an important consideration if you want to retain talent. According to corporate culture expert Deloitte, about three out of four millennials prefer to work in a company that allows them to work from home. Satisfied employees are more likely to stay, and remote work definitely helps facilitate the work-life balance that gives them a sense of contentment.

  • Cost savings

Virtual law firms don’t have physical offices, and while this might not be the most ideal setup for your practice, it can be a model as to how you can save on operational costs. When lawyers and staff work outside office premises, you can lower electricity consumption. You can even lease a smaller office space!

  • Boosted productivity

A two-year study by Stanford University concludes that remote workers are 13% more productive than those who work in a physical office. According to the study, off-site workers render a true full shift with less distractions and more work done compared to their in-office counterparts who tend to be late because of their commute or be unfocused at work because of noise or office chatter.

Cons

  • Security issues

Law firms deal with sensitive data and lawyers are held under the oath of client confidentiality, so every client file should be protected at all times, lest it be copied, lost, stolen, or destroyed. Remote work can compromise the safety of a firm’s data when lawyers connect to networks that don’t have enterprise-grade security systems: cybercriminals can steal your confidential files or keep them hostage in exchange for money.

  • Lack of organization-wide communication

If lawyers spend more time working remotely and don’t get to spend face time with their colleagues, they might end up not feeling any sense of community or belonging in your firm. This can in turn engender conflicts or worse, cause employee turnover.

  • Productivity dips

It takes autonomy and commitment to work remotely without supervision. Some legal professionals are lacking in those departments, so it’s more efficient when someone micromanages them from time to time. Without anyone frequently checking in on them, they might become lax and less productive.

Some also find working off-site more distracting than working in an office. The prattle in coffee shops can be quite off-putting, or the TV in one’s apartment can whittle time away from work. In such instances, remote work becomes counterproductive.

The long and short of it

Up to 50% of the US workforce is predicted to be remote in the near future, and businesses that adopt remote work sooner will undoubtedly enjoy more advantages than businesses that don’t. The best course of action, therefore, is to contain the disadvantages of working remotely by:

  • Partnering with a cybersecurity expert that can keep your systems protected and your data secured 24/7/365;
  • Utilizing technology like Office 365 and Microsoft Teams and turning them into solutions that bridge communication gaps and promote collaboration; and
  • Drafting guidelines about who is allowed to do remote work and for what, all the while using business analytics tools to monitor if employees working outside company premises are hitting their targets.

Overcome the challenges of deploying a mobile workforce for your law firm with Terminal B. Our team of experts can help you discover and implement technology solutions that guarantee high productivity, lower operational costs, and more collaborative processes. Contact us today.

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