Co-Managed vs Fully Managed IT: Which is Right for Mid-Sized Companies?

Mid-sized companies face unique IT challenges. They often have an internal IT team but may lack the resources or expertise to handle complex cybersecurity threats, network management, or strategic IT planning. This is where co-managed IT and fully managed IT services come into play.

At Terminal B, Austin’s leading cybersecurity and IT services provider, we help mid-sized businesses choose the right IT support model to maximize efficiency, security, and growth.

Understanding the Difference

Co-Managed IT

Co-managed IT is a collaborative approach, where an external Managed Service Provider (MSP) partners with your internal IT team.

Key Features:

• Complements existing IT staff without replacing them

• Provides access to specialized expertise (cybersecurity, cloud services, network management)

• Offers flexible, on-demand support for projects, troubleshooting, or after-hours coverage

Benefits:

• Fills skill gaps without hiring additional staff

• Reduces workload on internal IT teams

• Enables faster response to complex issues

Fully Managed IT

Fully managed IT is a complete outsourcing model, where an MSP handles all aspects of IT management, from security to infrastructure.

Key Features:

• 24/7 monitoring and support

• Proactive maintenance, patch management, and cybersecurity

• Strategic IT planning aligned with business goals

Benefits:

• Predictable monthly costs and reduced risk of downtime

• Access to a team of IT experts without hiring internally

• Peace of mind with end-to-end IT management and security

Which Model is Right for Mid-Sized Companies?

Choosing between co-managed and fully managed IT depends on your internal resources, IT complexity, and growth objectives.