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Industries That Need a Managed Service Provider (MSP)

The managed services provider (MSP) industry looks set to surpass $399.1 billion by 2028, according to the latest industry research.

Managed service providers are vital for many business sectors, with construction, healthcare, and pharmaceuticals leading the way. Businesses in Austin and San Antonio, Texas, use managed services to boost their productivity and decrease risk with cloud technology.

You might wonder what types of managed services you can get. Which ones would benefit your business the most?

The answer depends on the type of business you have and your functional needs. We can help you make the right decision for your business.

Read on for your MSP guide.

What Is a Managed Service Provider?

When your business resources are stretched thin, and you’re feeling the strain, your MSP steps in to take the pressure off. MSPs manage one or more areas of your business for you, reducing downtime and making your processes more efficient.

Managed Services in Construction, Healthcare, and Pharmaceuticals

Construction management services can help speed up a project and maintain a steady pace of productivity. A healthcare managed services provider ensures patient data is safe and accessible when you need it most. These sectors deal with masses of documentation, and managing it in-house can be overwhelming; an MSP takes care of this for you.

Businesses dealing with high-tech plans, schematics, personal data, and medical records need an MSP too. Pharmaceutical businesses must stay compliant, manage data governance, and avoid leaks. Better management and tighter cybersecurity give you peace of mind and take the pressure off your in-house teams.

Track Your Expenses with Ease

Your expenses will be easier to manage with an MSP. Operation support costs can run up faster than anticipated without managed services.

Your MSP will handle infrastructure updates, hardware replacements, cloud migration, and maintenance, helping you plan expenses in advance and avoid unexpected spikes.

Help When You Need It Most

You will have a team of experts on hand 24/7/365 to handle any issues. You can rely on them to keep you in operation, and depending on the size of your business, handling this in-house would be expensive and complex.

Without an MSP, you might have to scramble to find a service at the last minute, this increases your costs and stresses!

Types of Managed Services

Now that you know the benefits of an MSP service, it’s time to decide which types of managed services would suit your business best. You can consult with an MSP to gain further insight, but here is a rundown of the essentials.

Cloud Services and Migration Management

Cloud services, like Azure Cloud, add an extra layer of cohesion to your business. Teams can communicate, collaborate, and share files easier, and with greater security. Cloud storage and migration are one of the most popular managed services for the high-tech, pharma, and construction sectors.

Cybersecurity Services

Cybersecurity is vital for any business dealing with large amounts of personal or sensitive data. Coupled with cloud services, it reduces risk and makes data breaches less likely. Hardware-only storage is vulnerable to physical theft; cloud services reduce this risk.

The 2022 healthcare ransomware attacks in the USA have driven home the necessity of managed cybersecurity services, so choose the right one. Make sure they are trained in the latest threat management techniques.

Construction businesses have sensitive schematics that need to be protected – if there is a data leak, this could compromise the security of the building. Construction management services secure your information for you, keeping your data and reputation intact.

Compliance Management

You will never have to worry about compliance or new regulations. Your MSP will track any changes and make sure you stay compliant, avoiding fines. This process can be complex in highly-regulated industries: health, construction, finance, and pharmaceuticals.

Remote Desktop Services

Managed remote desktop services help remote teams work together, ironing out the issues many remote companies face. This saves on your total expenditure, and even if your MSP charges a fee, it often works out cheaper than an in-house training solution.

Data and Information Management

A healthcare managed service provider makes it easier to organize and share patient information with healthcare workers while keeping it out of the wrong hands.

How to Choose a Managed Service Provider

If you’re looking for types of managed services in Austin or San Antonio, TX, make sure your MSP offers everything you need. An MSP is an investment, and although your total expenses will often be lower, choosing the right MSP helps you make the most of your investment

Here is a quick overview of what to look for:

  • Network performance updates – Any effective MSP will ensure your infrastructure is secure and efficient, optimizing your network and components.
  • Robust cybersecurity – Your MSP needs to be trained in the latest cyber threats and their solutions, ready to protect your systems from all kinds of attacks.
  • 24/7/365 support – When you need help, your MSP must be ready to act and keep your business running.
  • Precise data loss prevention – If things go wrong, you need to get back online ASAP, and data recovery systems help you do this, minimizing downtime and keeping your data safe.
  • Compliance reports – Look for certifications from data protection and security regulators in the USA, ensuring your MSP knows how to keep you compliant at all times.
  • Document management – As your business grows, so does your document pile, so make sure your MSP handles this for you and makes it easily accessible.

As technology develops, the types of managed services you can get will expand too. Look for a managed service provider who uses the latest tech and follows the latest trends.

Their level of customer service should be exemplary, so never hesitate to get in touch before you commit to an MSP. This lets you assess their response times and service skills – only work with an MSP you trust to help you out in a difficult situation.

Make Business Easier with Managed Services

We hope this guide helps you to choose the right types of managed services for your business. Managed service providers take the pressure off, and ensure things run smoothly, so you can develop your other business functions.

Terminal B can simplify your IT solutions and make everything easier. Based in Texas, we have serviced areas like Austin and San Antonio for over 15 years. We take pride in our reputation, and our clients come first, always.

We offer tailored support packages for all types of businesses, with specialisms in construction, medical, and pharmaceutical management.

Want to talk strategy? Book your strategy session today!

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