IT's importance has been growing rapidly over the last decades, and it's one of the…
Austin, Texas, is a fast-growing city. It’s home to the University of Texas, the Longhorns football team, and a wide variety of vibrant businesses. The city has tons of cultural activities around every corner, with many places to eat and hang out after work.
Already, Austin has recovered 96% of the job losses due to the COVID-19 outbreak in 2020. A testament to the resiliency of the Austin market, it is also a booming tech hub that some say rivals Silicon Valley.
With the overt tech presence in Austin, Texas, it’s crucial to engage with managed IT services to increase competition and growth. As industry experts, we’ll give you insight into how you can strategically manage technology for your business’s success.
So, Where Do You Start?
Managed IT services is a broad term used to describe a variety of technology support arrangements that can help improve productivity and lower costs for your company.
If your Austin business uses managed IT services and you’re not sure if you’re taking full advantage of them, here are some tips and tricks for finding out!
How to Know if You’re Making the Most of Your Managed IT Services
Find Out Exactly What You’re Paying for
IT providers split managed IT services into different categories and charge according to what you choose. You may not recognize every service included in your managed IT package. Ask your provider for a list of exactly what you’re paying for to figure out which services you need to maximize to challenge local competitors.
When you know what services you’re receiving, you can better take advantage of them.
Try Additional Managed IT Services
Your managed IT services may include managed backups, cybersecurity, cloud management, and support. If you’re using these tools and it’s not enough, you might need to upgrade your package and add additional managed services.
Managed IT services are flexible and can scale to your growth. If your business is rapidly growing, but your IT services have stayed the same, it’s time to bring your technology up to speed. It never hurts to ask your managed IT provider for more assistance—you just might need it!
Make Sure You Have the Right Tools & Use Them
Sometimes managed IT services include security tools that you may not know how to use. If your IT provider has given you software tools for detecting viruses, spyware, or malware on your computer, be sure to use them.
It might feel like an inconvenience at first, but it can help protect your identity, data, and business.
Ask About Industry-Specific Services
Some managed IT packages and services are industry-specific, available exclusively for certain types of businesses. For example, medical device companies could benefit from managed service providers with security solutions built specifically for them. If you work in a specialized sector and need specifically tailored solutions, ask your provider how they can best support you.
If you don’t see the managed services you want in your package, ask your IT provider if they offer it—they might not have it listed but may still be able to help!
Communicate Regularly and Openly
Last but not least, you should feel comfortable communicating with your managed IT provider. IT guys are notorious for tech talk and poor communication, but that’s not the case for MSPs like Terminal B.
If something is going wrong or you want to ask a question, don’t hesitate to make a phone call or send an email. When you collaborate with your IT provider as a partner rather than a band-aid solution, your business can transform technology from a stumbling block to an invaluable tool that drives growth.
Make the Most of Your Managed IT Services
If you’re an Austin-based business, making the most of your managed IT services is imperative to success. Don’t wait to reach out! Find managed IT that’s right for you—contact Terminal B today for a consultation!